An official Mobile app for the Staff of Telangana Nagara Panchayats, Municipalites & Corporations for Handling Citizen Grievances & Complaints. Staff can view Citizen Complaints/Grievances Assigned to them and update the status of grievance with Photo and close the grievance. App also has employee specific Dashboard to show the total statistics of the grievances & complaints handled. This app reduces the time for responding to citizen issues and effective monitoring and resolving issues in time. An initiative by Commissioner and Director for Municipal Administration (CDMA), Municipal Administration and Urban Development Department (MAUD), Telangana