Key Benefits - Prevent unnecessary truck re-rolls and improve productivity remote with workforce support in real time - Resolve field issues on the first visit - Instantly and remotely coach technicians or control instrument setup and tests - Simplify database management and back office reporting with immediate file transfer - Experts are always available with continuous instrument access from anywhere Applications - Troubleshoot network issues in remote locations over long periods or during off hours - Access T-BERD/MTS platforms from anywhere - Experts can immediately support field crews - Remotely control the unit and transfer files - Remotely reboot or upgrade firmware while sustaining remote access