: IDBI Bank Collect is an advanced "Collection and Recovery” monitoring tool. a. Easily assign tasks to on field Agents /in the Office team. b. Facility for Agents/officers to view the customer basic details, overdue details, previous interaction details, guarantor details. c. This app will help us in geo-tagging existing of customer’s places of visit. d. Real-time inputs, Agents /Field Officers can mark the interaction details with the customer in the application. e. One touch records (/Allocations/Visit/ Performance), the agent can click on the call button to directly call the account holder as a part of the retrieval process. f. 360 View of the Customer with entire details that helps know your customer better. g. For Online mode of payment, a link will be provided to the customer via SMS /Email. Customers can directly pay from that link with OTP triggering. Many more user friendly features that help keep track of the entire team & observe performances.