Connect to the customer’s mobile devices or computers on-demand with HelpDesk by RemotePC. Features * Connect from Android to iOS or vice versa. You can also connect to a customer's mobile via the web viewer app. * Manage customer queries, access logs, etc., all in one place for efficient client requirement management. * Chat with customers via text during the session for better understanding of the issues. * The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.