Considering the overwhelming response to V-Care Pro over telephonic interface and its resolution mechanism with real-time interface through ERC, Technology team has now developed V-CARE Pro on mobile platform which would be available 24 X 7 to all Gujarat Saviors’ to take the services to the next level. V-Care Pro Smartphone has, General Features - View your Personal Profile - View your Leave Balance - Download your Pay Slips - View your PF/UAN Information - View your Uniform Request Details - Create / View Transfer Requests - View your Insurance and Beneficiary Details Support Features - Create new Tickets - Reply to Actions Taken by Department SPOC - Re-Open Tickets with Remarks if not satisfied - Close Tickets with Remarks if satisfied - Ticket Status Notifications - Send JPG File with Remarks