"I Care" application serves to open tickets to the Support Team (TSO, APL, IT & Hanter) of PT Saba Indomedika and PT Sysmex Indonesia, in the form of: a) Ticket Service b) Request Preventive Maintenance c) Request Visit d) Request Refresh Training e) Complain Tickets (to Support, Finance, SCM, Sales) f) Monitoring the progress of tickets opened by the Customer g) Download the report in the form of Pdf Open tickets from this Customer will immediately be directed to the PIC Support (Staff & Supervisor) on the Customer and monitored to the Management of PT Saba Indomedika.