Neo for merchants is a holistic business and banking application for business growth. Once onboarded on the application, merchants can start accepting payments effortlessly from various modes such as SMS Pay, BQR. The application goes beyond payment processing. Merchants can gain valuable insights into the business with real time customer reviews and ratings. Merchants can promptly address any service requests related to POS terminals, ensuring smooth operations at all times. The User Access Module (UAM) will allow merchants to grant specific permissions to their staffs. Whether it’s accepting payments or raising service requests, the staff can seamlessly contribute to merchant’s business success.