ApnaArohan, the official customer application from Arohan, is accessible to all existing customers. It is a secure and user-friendly application that provides anywhere anytime access to Arohan’s services. The app has vernacular capabilities and is published for all the languages spoken by our customers – namely English, Hindi, Bengali, Oriya & Assamese. apnaArohan focuses primarily on ease of use with customer friendly and intuitive design. It has a password-less login through face recognition. The home screen allows the customer to get a snapshot about all her engagements with the organization. It enables the customer to check her ledger real-time and she can download a copy of the same. She can also do repayments online through this application. This feature rich application provides various channels to the customer to communicate to field agents. Features: 1. Facial recognition for login 2. Vernacular – language can be changed on run-time 3. Loan relationship snapshots 4. Real-time ledger view and download 5. Online repayments 6. Customer can show intertest for Cross sell products 7. Real-time notifications 8. Direct calling facility to field agents 9. Grievance report facility 10. Access to training and other informative documents/videos from Arohan