Every minute counts when a machine is down. With TRUMPF Visual Assistance, TRUMPF has developed an innovative tool which makes troubleshooting even faster. TRUMPF Visual Assistance enables you to bring our service engineer to your machine. In this way, even complex cases can be solved without on-site service missions. Features of the TRUMPF Visual Assistance app: - Recording and exchange of audio, image and video files - Editing of images with real time transmission - Chat function for communication purposes