►Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.✦ ►Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.✦ 【Topics Covered In This App are Listed Below】 *History of Quality *History Of The Quality Movement *The Quality Revolution Comes to the United States *Definition of quality *The Never-ending Development of Quality *Quality Assurance Era *Strategic Quality Management Era *Concept of Quality Cost: Customer-focused *The Kotler nine quality-price matrix *Quality Standard *Supply chain Management *Total Quality Management *Quality Management Systems in health care organizations *European Foundation for Quality Management – EFQM *Joint Commission International – JCI *The Cooperation for Transparency und Quality in Healthcare – KTQ *Overview and rough comparison of the Quality Management systems *Continuous Quality Improvement *Implementation of a nationwide Quality Management System *Commitment and Participation *Continuous Quality Improvement (CQI) *Elements Of A Quality System *Quality System Design *Designing Part Two of the Quality System *Data Development and Statistics *Auditing *Marketing and Promotion of the Event *Event Planning Training and Internship *Five Ps of Event Marketing *Internal versus External Event Marketing *Sponsorship Needs Assessment