With the WAGNER service app you receive fast and reliable support - directly from a qualified member of our service team. Fast response time: By means of live audio and video transmission, the service employee can support you effectively in the shortest possible time, without having to be on-site. Comprehensive support on demand: Thanks to the fast service deployment, we can jointly ensure your system availability and productivity. Transparent documentation: The documentation function ensures the traceability of the services provided and thus enables a continuous improvement process. Smooth communication: Text and voice messages exchanged between you and the HelpDesk service employee can be translated into several languages.