MITRA 2.0 is a single point emergency assistance service, to provide assistance to registered employees in case of: a. Medical Emergencies b. Crime / Assault c. Accidents like fire, gas leak etc. d. Vehicle break-down or vehicle accidents e. Police liaison requirements for any of the cases above MITRA services are available within the geographical limits of Mumbai & Navi Mumbai i.e. from Churchgate to Mira Road, CST to Thane city and Navi Mumbai. Additionally, vehicle related services are available on Mumbai-Pune and Mumbai-Nashik highways.