The key features of FieldCircle’s field service software and CMMS are- - Service Requests and Tickets - Work Order, Inspections, and Preventive Maintenance - Maintenance Requests and Tickets - Inventory, Parts and Price-list Management - Asset and Equipment Management - Contract and Agreement Management - Failure Code and Knowledgebase - Crew, Technician, and Sub-contractors Management - Locations and Sites Management - Timecards, Worklogs, and Time-tracking - Vendor and RFQ Management - PO and Sourcing - Invoicing and Payment Records - Smart Scheduling - QuickBooks Integration A brief overview of features- Scheduler and Dispatcher - Effectively plan scheduling and dispatch based on multiple criteria, such as distance, availability, competency, skill match, etc. - Provide real-time updates using Email, Push, and SMS to your team members about assigned activities - Bulk schedule and dispatch work orders and jobs with just one click Work Orders - Use FC’s Work order software to create work orders for your service and maintenance teams - Assign work orders to crew or individual technicians based on the best fit recommended by the system - Keep team members and customers informed with email and app-based push notifications. - Attach notes and photos to a work order or job to keep your team informed - Generate digital reports and take customer sign-off and feedback after WO completion Perform Cost and Profitability Analysis - Check profitability on each work order performed - Access insights on your most profitable customers, technicians, work order category, etc. Location and Time Tracking - View your technician’s and service team’s current location and assign work - Track their daily attendance, route taken, distance traveled and activities performed during the day using the map view - Review their work logs and regularization requests Custom Checklists and Form Builder - Define custom workflow rules to perform any activity based on your service operations and business needs - Create custom forms and checklists for work orders, inspections etc., using the form builder in the system - Use default system forms and optimize them to manage all records Inventory and Parts Management with Price Lists - View all the available products, variants, and inventory information - Check the current inventory and part status and availability - Access parts and inventory consumption data categorically List Services and Service Price Lists - List all your services and their prices - Segment prices based on customers Manage Sub-Contractors (Vendors) - Manage your vendors and their team from web application - Request for a quote, accept the quotes, and convert them into purchase orders and work orders - Assign price lists and ensure the pricings are as per contracts - Give access to the mobile application to vendors and their team members and get to know the real-time updates of completed work and their location, etc. Invoices and Payments - Create and send invoices to your customers for work orders - Receive payments manually using your traditional methods and manually update them in FieldCircle - Send payment receipts to your customers Dashboards and Reports - Get actionable insights for your business using the dashboard and reports module - View segmented dashboard on work orders, inventory, invoices and payments, etc. Real-time Notification and Customer Communication - Use text and push notifications to provide real-time updates and reminders to your customers - Let customers request new work or a service request based on their needs. - Get customer sign-off on estimates and eSignature. Asset and Equipment Management - Manage and track all your internal and external assets(Equipment) digitally - Generate QR codes for each asset to effectively track historical work logs, part consumptions, and movement - Manage contracts and warranties on assets