vuSmartMaps TM, VuNet’s unified business journey monitoring platform based on AI and ML, provides a unified view across the legs of the journey that traverses a complex web of applications and infrastructure in an enterprise. The visibility provided by the platform makes enterprises proactive in identifying issues in any of the journey legs, perform root-cause analysis which helps in reducing failures and enhancing customer experience. With ML, the platform provides vastly improved actionable insights to the business and IT operations team at real-time.