With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience among your users. MM Helpdesk supports GPS / GIS maps and self-selected items registration, and users can with only few clicks make a good and structured registration with precise location.