Kotak DIAL is designed to streamline operations for Kotak Securities through two key functionalities: • Role of Relationship Managers (RMs): o RMs visit franchisee locations and capture geolocation data. o Ensures accurate tracking and monitoring of RM visits to franchisee sites. • Role of Users/Dealers: o Franchisee representatives verify user liveliness by capturing a photo and scanning a QR code on the terminal computer. o Ensures that only authorized personnel are using the terminal, enhancing security and compliance. o Geolocation data is captured during the verification process for added accuracy and accountability.