System hearme: hearme system send feedback, measuring customer satisfaction, used at the point of sale, point of service delivery, administrative service points. This is a tool to build trust customers, providing products customers want. Hearme station software is a component of hearme system, installed on a mobile device. Customers send feedback about product service by interacting via software hearme station. Detailed information at: http://hearme.vn Benefits: Use 90% hearme enhance quality business relations and customers. hearme is a tool to provide, produce products / services customers want. For customers - There are more channels to reflect the quality of services, products - The voice of the customer is heard - Customers are respected For Businesses - Ensure 100% ability to understand the customer's mind instantly, anytime, anywhere - Understand the market from data analysis feedback - Timely response to customer demand - Bring your chances of success in the market Enterprise Customer Relationship - Interaction between customers and business has never been easier - Early understand and solve the problem easily Hearme station features: - Flexibility to create all types of surveys to ask customers, from simple to complex - Show question text or image format - Demonstrating the brand identity of the business on the display device - Measured by three key metrics for managing the customer experience: CSAT, NPS and CES - Ask customer satisfaction reasons or dissatisfied by criteria make up products - Provide programs award points to customers completed the send feedback - Install separate logo of businesses on endpoint - Set up unlimited sub-questions for key evaluation questions - Send an apology, thank the customer after evaluation, please contact information of the customer - From the system administrator can control the device: close the program, log, synchronize data - There are functions: Send feedback; display gallery image or video format - Log device using barcodes - Displays the name of the enterprise, the survey questions - Send text feedback - Synchronize data and system status with administrator - Resposive on mobile devices - Multi-language: English, Vietnamese