Dropthought enables customers to receive realtime and constant feedback from their consumers.With this feedback, our customers gain understanding around their consumers needs and hence enabling them to fix issues Dropthought mobile , includes features that's designed to give customers a better understanding of consumers. For example, the application allows employees to receive real time feedback so that they are aware of the issues customers are talking about their business. The application also allows you to monitor important metrics like NPS so that employees can track and measure customer loyalty and satisfaction. Further, the application allows employees to drill down into customer feedback using filters that provide them with demonstrable evidence of where the key drivers of their business are.