Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate. Companies like Airbnb, Microsoft and Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training and answers to their virtual agent to significantly boost performance. As an expert, you can use this app to: * Access your personalized dashboard and view new questions * Receive instant alerts for questions and reward updates * View ratings of your responses Please note: this app is for users who have been invited into a customer service program by companies working with Directly. For more information, visit www.directly.com.